Yes. BayWise doesn't replace your DMS — it sits alongside it. Your DMS handles customer records, parts ordering, and invoicing. BayWise handles what happens on the floor: which bay, which technician, what step, and when. Most workshops run both from day one.

Yes — a full, published API, not a roadmap item. Every bay, job, technician, and schedule change can be read or written from your own systems, so if your DMS or reporting tools need to talk to BayWise, the connection is already built. See the API Reference in the docs for the full spec.

Most workshops are live within 30 minutes. Add your bays, technicians, and service catalog — you're scheduling. Multi-location franchises can use the Template Control Centre to configure once at HQ and push to all sites.

BayWise is built for exactly that size. A large workshop rarely runs as one pool of bays — body, rapid, mechanical, and detailing each have their own equipment and rhythm — so each zone is planned as its own capacity pool automatically, and a 120-bay dealer service department replans as fast as a 5-bay shop. Enterprise plans add dedicated support and custom onboarding for large operations.

Yes. Every database query is scoped to your organisation and location using row-level security policies. Role-based access ensures technicians, advisors, and managers each see only what they need. Enterprise plans add SSO and audit logging.

Absolutely. The free plan includes 3 bays and 8 technicians with no time limit and no credit card. Use it in production for as long as you want. Upgrade only when you need more bays or AI scheduling.

Yes. Pro supports up to 3 locations. Enterprise supports unlimited locations with centralised config, standard service catalogs, and cross-location analytics — all from a single dashboard.

Yes. You can import technicians, bays, and services via CSV, or enter them manually — most workshops choose manual entry and are scheduling within 30 minutes. There's no legacy data migration required because BayWise starts fresh with your live schedule. Historical data stays in your existing system.

Describe a plan in plain English — say, 5% of revenue plus a bonus over 80% efficiency — and BayWise computes every technician's payout automatically, every night. It's visible on their timesheet the next morning, with no month-end spreadsheet. Publish one plan across every location in a group, or set them per site. Available on Enterprise.