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BayWise is the operating system for automotive service workshops — one platform that runs both the floor and the finances. It combines AI-powered bay and technician scheduling with payment collection and cash-flow management, purpose-built for auto repair shops, collision centres, body shops, dealer service departments, and multi-location groups. Most workshops stitch this together from a whiteboard, a DMS, and a spreadsheet; BayWise replaces that patchwork with one connected system.

BayWise replaces the whiteboard, the scheduling spreadsheet, and the manual collections tracker that most workshops still rely on. It doesn't replace your DMS or your accountant — it fills the gap they leave: the live, day-to-day work of scheduling jobs into bays and converting completed repairs into collected cash. It sits between operations and accounting, where nothing purpose-built existed before.

Yes — that combination is what makes BayWise unusual. Most tools do one or the other, and payment and cash-flow software built specifically for automotive workshops barely existed before BayWise. Here, the two are connected: a job scheduled and completed in Scheduler flows straight into the Payments collection queue, with no re-entry. The floor and the finances finally share one source of truth.

When both run together, a completed repair in Scheduler automatically appears as a receivable in Payments — no double entry, no reconciliation gap. That connection means revenue-per-bay-hour, payment-failure rates, and carry-over trends are calculated across both products automatically. You see not just which bays are busy, but which busy bays are actually converting into collected cash.

Lens is the diagnostic layer for fixed-ops consultants, OEM field representatives, and dealer groups that want to understand what is actually happening inside a service lane — not from a P&L summary but from the RO data, inspection logs, and call records that already exist. Where Scheduler manages the live floor and Payments manages the cash, Lens audits the service department's structural performance and finds where the margin is leaking. The three products work together, but each operates independently.

You can start with just one. BayWise is modular — run Scheduler on its own, run Payments on its own, run Lens as a standalone audit tool, or combine them for the connected view. There's no forced bundle and no lock-in. Most operations start with the product that addresses the most urgent problem today.

A DMS manages customer records, parts, and invoicing — the system of record. BayWise manages the live work around it: which bay, which technician, which step, and which receivable to chase today. Workshops typically keep their DMS and run BayWise alongside it, because the DMS was never designed to schedule the floor in real time or prioritise daily collections. BayWise fills that operating gap.

Yes. AI in BayWise does two concrete jobs: it recommends the best bay and technician for each job by weighing skills, equipment, phases, and availability; and it prioritises the collection queue by which receivables are most overdue and most likely to be recovered. It replaces guesswork — the marker pen on the whiteboard and the gut-feel on who to chase — with a recommendation your team approves.

BayWise is built for any automotive service operation that runs work through bays — from a 3-bay independent to a 500-bay dealer group. That includes auto repair shops, collision and body centres, tyre and service chains, OEM dealer service departments, fleet maintenance operators, and multi-location franchise groups and MSOs. The free plan lets a single small shop start today; the enterprise tier scales to multi-brand groups.

Yes. Multi-location groups and MSOs configure standard service menus, job phases, and operating rules once at head office and push them to every site, while each location runs its own bays, technicians, and collections locally. Leadership gets one cross-location view of utilisation, throughput, and cash position — so a group CFO sees the real picture across every brand before 9am, without a month-end consolidation exercise.

Each product is priced on its own, so you only pay for what you use — Scheduler is priced per bay, Payments per location, and both offer a free plan to start. Running them together unlocks the connected cross-product view at no forced bundle premium. Enterprise operations get custom pricing across both products with SSO and dedicated support.