A body shop runs two different businesses on one floor. Scheduler treats them like it.
A 2-panel bumper scuff and a full frame rebuild have nothing in common — except that most shop software schedules them the same way. Scheduler gives each repair category its own timing, its own zone, and its own promise date, on one board.
The modern alternative to Mitchell RepairCenter and spreadsheet-based capacity planning for collision and body shops.
Fast, high-volume, and slow, high-value — at the same time
Every collision shop runs both at once, whether or not it's written down. Run them through the same generic queue and the fast jobs wait behind the slow ones, the slow ones get rushed to clear the queue, and the promise date at reception is a guess either way.
Scheduler doesn't guess. It separates the two from intake.
- Scuffs & dents
- Bumper replacement
- 1–3 panel jobs, no structural damage
- Frame alignment
- Cut-and-weld
- Multi-panel structural rebuilds
Define your own repair categories — Scheduler holds every job to its own clock
Set up repair categories that match how your shop actually classifies work — Light, Medium, Heavy, Bumper, whatever your team calls them — each with its own step sequence and timing.
A 2-panel scuff and a frame-damaged SUV never compete for the same promise date, because they were never in the same category to begin with. Every estimate maps to its category automatically — no re-keying the workflow for every car.
The right bay, the right technician, every time — not by memory
Group your bays into zones the way your floor actually works. Scheduler only offers a job to a bay that's actually equipped for it, and only offers a technician certified for that repair category.
A frame-alignment job can never land in an express bay without the equipment, and an uncertified technician never appears as an assignable option — the same rule that builds the automatic plan limits what a dispatcher can even click.
Express Zone
Light panel-and-paint work — the bays that keep 1–3 panel jobs moving in days, not weeks.
Structural Zone
Frame-alignment equipment and the space a multi-panel rebuild actually needs to sit for a week.
Paint Booth
A constrained resource of its own — scheduled like the bottleneck it is, not folded into general bay capacity.
Insurer approval and parts ETA aren't afterthoughts — they're holds
Collision repair runs on approvals general service never sees. Scheduler models these as explicit holds on the job, so work that can't legally start isn't silently sitting in a bay's queue looking like it's about to.
A car estimated Monday with a Wednesday insurer sanction doesn't occupy capacity it can't use until then — and re-enters the plan the moment the hold clears.
Insurer sanction, surveyor sign-off, or a backordered part — visible on the board, not a notes field
Checked against real bay and technician availability, not a promise made two days earlier
From estimate to a delivery date you can actually stand behind
Whichever category a job falls into, the mechanics are the same: the estimate maps to that category's steps, the plan checks real capacity — not a guess — and the date you give the customer is the date the board committed to.
Example: A bumper scuff gets a 3-day promise from the express zone's open capacity. A frame-damaged sedan gets a 9-day promise once the insurer holds clear — both hold, because both were planned against what the shop can actually do that week.
Frequently asked questions
See both businesses planned on one board.
Free plan. No credit card. No sales call.